CONSTRUCTION MANAGEMENT TECHNIQUES
This newsletter covers the different styles of Construction Management.
Also known as crisis management and is a result of not taking the time to set the programme basics in motion at the beginning of a project. Stumbling from one problem to another will not allow you the opportunity to get on the front foot, and this is then compounded by a lack of proactive follow up of tasks that require completion by stakeholders. The end result is usually a delayed project and disgruntled clients and subcontractors.
“It’s not my problem”…..As the Builder, EVERYTHING is your problem. The Builder has been engaged by the client, and it’s their responsibility to ensure that the job runs smoothly with any issues resolved efficiently. There is no point in wasting time and money on looking to lay the blame at the end of the project on who didn’t do their jobs. Just get on with the job at hand and work with the stakeholders to find a positive outcome to resolve any issues that may arise.
The Builder tries to get what they want by threatening and or by contractual coercion. Generally this style of management is a symptom of a Builder who has difficulty accepting change. If the Builder can’t accept and deal with change in such a dynamic industry such as the building industry, then it’s time for them to find another career.
Big Picture It is important as the Builder to always keep an eye on the big picture. However, it’s easy for some to get caught up in a particular part of the project they enjoy or are good at and let the rest slip. And there are those who take such a “helicopter big picture” view, and are so far above the project that they can’t work out what is going right and what is going wrong. This can then lead to Reactive Management.
It would be logical to say that a good Builder is a proactive one. However this doesn’t necessarily mean that an issue that arises needs to be addressed and resolved immediately. Being a proactive Builder means understanding the process, understanding the scope of works every member of your Team is required to perform, having a clear and detailed program of critical milestones, and a system of construction management that identifies risks before they become problems, and actioning a system of mitigants that aims to reduce the risk to the overall project before any risk event occurs.
As a Builder you need competent specialist’s consultants, subcontractors and suppliers to bring a project together. It is your job to manage your team in a proactive manner, ensuring that what they deliver is on Time, within Budget and Scope, and is all aligned with the ultimate goal of a successful project outcome.